Insights

Insights

Thoughts, frameworks, lessons and practical guidance drawn from building products, advising businesses and solving technology problems.

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Every piece answers one business question and records the date it was last revised, because positions change as evidence accumulates.

4 articles

Digital Transformation · Technology Strategy

Moving from spreadsheets to a platform without losing the business

Spreadsheets encode real operational knowledge. A sequence for replacing them that keeps the knowledge and avoids a failed migration.

Answers: A core process runs on spreadsheets and every attempt to replace them has ended in parallel running.

Jordan Dias · · 6 min read · Updated

Product Management · Technology Strategy

What belongs in a first release

A first version should be small enough to reach real users quickly and complete enough that their reaction means something. How to decide where that line sits.

Answers: A first release keeps growing and the launch date keeps moving.

Jordan Dias · · 5 min read · Updated

Cybersecurity Governance · Privacy & Compliance

Designing for audit from day one

Audit trails, access control and evidence are cheap to design in and expensive to retrofit. What to decide before the first feature is built.

Answers: A product is heading into its first enterprise security review with no audit history to show.

Jordan Dias · · 7 min read · Updated

AI Product Development · Technology Strategy

When AI is the wrong answer

Three conditions that determine whether a workflow should use a language model, and what to build instead when they are not met.

Answers: A model-backed feature has been requested and nobody can say whether it will pay for itself.

Jordan Dias · · 6 min read · Updated

In progress

Being written next

Working titles for pieces already drafted from client work. Listed so the direction of the library is visible rather than implied.

AI Product Development

How to validate an AI product before building it

What evidence should exist before a model-backed feature is funded?

Technology Strategy

Choosing between custom software and SaaS

When does a process justify a build rather than a configured product?

Engineering Leadership

When a startup needs a fractional technology leader

What are the signals that advice is no longer enough?

Privacy & Compliance

Designing AI products for regulated industries

How do review, retention and explainability shape the architecture?

Cybersecurity Governance

Security by design in modern product development

Which controls have to exist before the first release?

Product Management

Building products faster with AI-assisted development

Where does assisted delivery actually compress the timeline?

Digital Transformation

Why most internal business applications fail

What causes teams to return to the spreadsheet after launch?

Product Architecture

Lessons from building multiple SaaS platforms

Which early decisions repeatedly determined the cost of change?

The best products begin with the right questions.

Send the business context and the constraint you are working against. I will reply with a direct read on the approach I would take, and whether I am the right person for it.